Refund policy
Return Policy
Last updated: 1st April 2026
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
- You have 7 days from the date you received your item to request a return.
- To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- Accompanied by a receipt or proof of purchase
- Unused and in the same condition you received it
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5 business days.
- Shipping costs are non-refundable.
Contact Us
If you have questions about your return or need assistance, reach out at craftedbykerry@outlook.com